What our patients say about us

Here`s what our patient's think about our team.  We haven't added their names to protect the identity of our patients, but we've added the year we received the feedback:

Source - VMS Patient Satisfaction Survey

"Very helpful and kind staff, lovely manner!"

Year: 2025

"Excellent service by all"

Year: 2025

"Very well done to all involved and thank you."

Year: 2025

"They were fantastic and kept us all in good spirits until we could take him to A&E."

Year: 2024

"I recently had the pleasure of receiving medical assistance from Danny, and I cannot recommend him highly enough. From the moment we interacted, it was clear that he is not only highly knowledgeable but also genuinely compassionate. He took the time to listen to my concerns, explained everything in a way that was easy to understand, and ensured that I felt comfortable every step of the way. Danny’s dedication to patient care is evident in his thorough approach and attention to detail. His professionalism and kindness made a challenging situation much easier, and I am incredibly grateful for his help. Thank you, Danny, for your outstanding service!"

Year: 2024

"Incident was at *******. Staff were responsive and courteous. Established that my hypertension relented and gave good advice for follow-up. It was greatly appreciated. Particularly the nurse called Sarah?."

Year: 2024

"Staff were very friendly and helpful"

Year: 2023

"They understood what the problem was and dealt with it."

Year: 2023

"Great team, many thanks to Ashley, James & Sarah who were absolutely brilliant, thank goodness they were here to help my son"

Year: 2023

"Great care and advice, fantastic medics"

Year: 2023

"Very good service overall"

Year: 2023

"Carol was great and the lads that took me in were wonderful"

Year: 2023

"Everyone was fantastic"

Year: 2022

"They were there with no daughter straight away she didn't need any attention but they still checked on her to make sure she was ok and were very polite and respectful"

Year: 2022

"Polite and fast staff dealt with the issue it was only a tiny cut but they dealt with it very professionally"

Year: 2022